Voice is optional
The service is designed around written conversation first. Browser audio is an option, never a condition of support.
Access and inclusion
The conversation should
fit the person.
Access is not a special request added after booking. It shapes the room, the pace and the choices offered from the beginning.
What is built in
More than one way to be heard.
Your typing pace is valid
Live text sessions are timed by the clock, not by message count. Silence and processing time are not treated as wasted time.
No surprise movement
Reduced-motion preferences are respected, controls do not depend on animation, and important information is also written.
Keyboard and screen-reader paths
Forms, navigation, room controls and status messages use labels, focus states and text equivalents.
Low-bandwidth fallback
If browser audio cannot connect, the private text room stays available. Session and form data are never placed in the offline cache.
Plain boundaries
Urgent-help routes, the non-clinical boundary, privacy limits and prices are written before someone commits.
The founding client form has an optional access-needs field. You do not need to name a diagnosis. Describe the practical adjustment you need, and we will not claim to provide it until we genuinely can.
Join the founding client list →